SPORTS CLUB HQ - LEARNING CENTRE FOR CLUBS
Welcome to our learning centre for Baseball NSW Clubs.
Here you will find helpful videos and documentation to help guide you through the Sports Club HQ platform.
Here you will find helpful videos and documentation to help guide you through the Sports Club HQ platform.
Season 2021-2022 Updates
MULTI-ROLE MEMBERSHIP PACKAGES
Do you have members that register to multiple memberships eg, a playing role and a volunteer type role?
In an effort to simplify the registration process for members who signup to multiple roles, we have an improved way of creating packages.
Do you have members that register to multiple memberships eg, a playing role and a volunteer type role?
In an effort to simplify the registration process for members who signup to multiple roles, we have an improved way of creating packages.
IMPROVED MEMBERSHIP TYPE FORMS
There have been several improvements made to the Membership Type forms:
There have been several improvements made to the Membership Type forms:
- The Membership Type form is now a click and drag option, making it simple to build your form
- Custom Fields, including Dropdown options and Custom questions are easy to add and automatically appear in your available fields
- You can now 'copy' one completed Membership form to others. This saves you requiring to add all questions to each Membership Type, you can simply copy from one master to all others.
ACTIVE KIDS VOUCHERS
The Active Kids Voucher has now been integrated into the registration process. This appears on the payment screen, where the member simply enters the DOB of the member in a DDMM format (do not include year), plus the voucher code as a 16 digit voucher code only. Once applied, this will discount and redeem the voucher immediately and the member will pay the discounted fee.
The discounted fees include all Club and Baseball NSW/Australia fees. For this to be possible, Baseball NSW will act as the redeeming entity for the voucher initially, Baseball NSW will then distribute all Club fees that have been discounted via the voucher, back to the Club.
For simplicity, please encourage members from the same family to register through this process one at a time.
The Active Kids Voucher has now been integrated into the registration process. This appears on the payment screen, where the member simply enters the DOB of the member in a DDMM format (do not include year), plus the voucher code as a 16 digit voucher code only. Once applied, this will discount and redeem the voucher immediately and the member will pay the discounted fee.
The discounted fees include all Club and Baseball NSW/Australia fees. For this to be possible, Baseball NSW will act as the redeeming entity for the voucher initially, Baseball NSW will then distribute all Club fees that have been discounted via the voucher, back to the Club.
For simplicity, please encourage members from the same family to register through this process one at a time.
UPDATED COMMUNICATIONS OPTIONS
We have activated several communications options within the platform for Clubs to utilise. You can setup automated email notifications for your club to be sent to members and/or club administrators for certain events (eg. Member Registrations).
You can now also send out general email communications directly from the system out to all members, or a filtered list of members, using this tool.
We have activated several communications options within the platform for Clubs to utilise. You can setup automated email notifications for your club to be sent to members and/or club administrators for certain events (eg. Member Registrations).
You can now also send out general email communications directly from the system out to all members, or a filtered list of members, using this tool.
ADDING CLUB PROFILES IN YOUR PORTAL
We have now added the ability for clubs to add their official club positions directly in their club portal
We have now added the ability for clubs to add their official club positions directly in their club portal
FINDING CLUB REGISTRATION URL (Link)
There has been a refresh of the Club Registration URLs for this season.
This may or may not affect your Club Registration URL, but if you believe you are having trouble, this video shows you the way to find and verify your club's own URL.
There has been a refresh of the Club Registration URLs for this season.
This may or may not affect your Club Registration URL, but if you believe you are having trouble, this video shows you the way to find and verify your club's own URL.
NEW SEASON IN DEFAULT VIEW
The new registration season, '2021-2022' should be the default view in your portal when Viewing Members, or accessing your Membership Types or creating your packages in Begin Selling. If you find that it is not, be sure to select the drop down in the search/filter section and change the season to 2021-2022. |
MEMBERS RENEWING VS REGISTERING
As an FYI for clubs, when members go to register this season, after registering last season, all they will need to do is select "Renew" on the member they are wanting to register. All the data fields will auto populate, they will be required to complete any new data fields, then they progress through to payment. |
MEMBERS' PUBLIC USER ACCOUNT
As another FYI for Club Registrars, we need to be aware of the Public User Account process. A public user is somebody who is logging in to the system to register any member/s. So when members registered for the first time last season, upon creating the initial "Public User" account, they would have received a verification email, which is a standard verification process. They would have been asked to click a link to verify that account. If they did, all is good. If they did not, then their account is not yet verified, and they will need to do this prior to registering again. If they simply search for 'Sportlomo' in their email account, they should quickly find the initial verification email. If clubs have members who are having trouble, we can manually activate the account for them. Email query to support@sportsclubhq.com
As another FYI for Club Registrars, we need to be aware of the Public User Account process. A public user is somebody who is logging in to the system to register any member/s. So when members registered for the first time last season, upon creating the initial "Public User" account, they would have received a verification email, which is a standard verification process. They would have been asked to click a link to verify that account. If they did, all is good. If they did not, then their account is not yet verified, and they will need to do this prior to registering again. If they simply search for 'Sportlomo' in their email account, they should quickly find the initial verification email. If clubs have members who are having trouble, we can manually activate the account for them. Email query to support@sportsclubhq.com
HOW TO CONTENT
DOCUMENTS
VIDEOS
Admin Tasks
How To Login to Club Admin Panel
|
Creating User Accounts
|
Viewing & Exporting Members
|
Finding Your Club Registration URL
|
|
|
Membership Information
Creating Membership Packages
|
Creating Discount Codes
|
Creating Custom Fields
|
Creating Drop Downs in Custom Fields
|
Reporting
View Financial Reports
Exporting Member List - Active Kids No.
Click on the below button to download the guide on how best to download a members list with the correct Active Kids number.
⇣ Drag elements to your News Section container ⇣
BNSW News
Click to upload your post 1 background image
⇣ ⇣ Drag elements to your post 1 container ⇣
⇣ ⇣ Drag elements to your post 1 container ⇣
COVID-19 Important Updates
Click to upload your post 2 background image
⇣ ⇣ Drag elements to your post 2 container ⇣
⇣ ⇣ Drag elements to your post 2 container ⇣
US College Pathway Interviews
What does playing baseball at college look like? What do you need to do in order to get there?
Baseball NSW have put together a series of interviews with players that have taken the next step in their educational and professional careers by heading over to various colleges across the United States.
Baseball NSW have put together a series of interviews with players that have taken the next step in their educational and professional careers by heading over to various colleges across the United States.
Click to upload your post 3 background image
⇣ ⇣ Drag elements to your post 3 container ⇣
Baseball NSW
⇣ ⇣ Drag elements to your post 3 container ⇣
Baseball NSW
June Newsletter
Click to upload your post 4 background image
⇣ ⇣ Drag elements to your post 4 container ⇣
BNSW Coach Education
⇣ ⇣ Drag elements to your post 4 container ⇣
BNSW Coach Education
YouTube Channel
It has become apparent that coaches and players are looking for content to stimulate the mind and aid in personal workouts that can be done from home. Click here to find out more
Click to upload your post 5 background image
⇣
⇣ Drag elements to your post 5 container ⇣
⇣

Click to upload your post 6 background image
⇣
⇣ Drag elements to your post 6 container ⇣
Interested in becoming
⇣

Interested in becoming
a baseball coach?
Click here to sign up to one of our coaching courses today.
Click to upload your post 8 background image
⇣
⇣ Drag elements to your post 8 container ⇣
⇣
